As summer approaches, the school year comes to an end, and life takes staff away from the office be prepared to keep your business running.  No matter if it is for a day or a few months, being able to stay in touch while away from the office is becoming more essential in business than ever before.  Whether you are the owner or a sales team member having your computer at your fingertips no matter your location is an invaluable resource.

What is Remote Access?

Remote access refers to the ability to access a computer, such as a home computer or an office network computer, from a remote location. This allows employees to work offsite, such as at home or in another location, while still having access to a distant computer or network, such as the office network. Remote access can be set up so that resources and systems can be accessed remotely.

How can remote access benefit your business?

  • Remote workers can save employers costs on travel and office space.
  • Employees can have constant, up-to-date access to details of their company’s products, services, and inventory.
  • Branch offices or remote workers can be in contact with the head office.
  • The reporting and collating of information can be quicker, making a business more responsive to its customers and enabling it to generate more sales.
  • You can access your office computer from the beach, on vacation, or in a coffee shop. This can save you time and money with commutes to and from the office for small items.

Ransomware is a type of malware that prevents your business from using your computer or accessing your files unless you pay a ransom. It often encrypts files, including backups and server files; so that they cannot be opened.  Ransomware often comes in as an email, or a file that is downloaded and even from just running certain things on websites.  Once installed, it may lock your computer and display a “lock screen” with a message saying you must pay a ransom to regain use of your computer as pictured above.

How can you protect your business

Antivirus software does not stop ransomware!  Malware programs are not 100 percent effective against ransomware.  Keeping your systems patched and up to date does not stop ransomware.  These are all important things to protect your business against attacks, but when ransomware strikes these things fail. In Regards to backups, some backups are susceptible to ransomware attacks and some aren’t, have us evaluate your backups at no cost.

More info on backups here:

Another tool in the fight against ransomware is network firewall based active threat detection. Your firewall is the first line of defense on your network, it can monitor for things like brute force attacks, and malicious websites and stop them before they even enter your network.  Certain brands of firewalls with these protection services look for and stop ransomware from activating, thus protecting your files.  Ask us to evaluate your firewall at no cost.

More info on firewalls here:

Disasters and data loss can happen to any business at any time and the downtime caused is truly catastrophic. 90% of companies will experience some form of downtime. This downtime directly hurts a company’s bottom line. In addition to lost data there are impacts to productivity and revenue. An hour of downtime on average costs $8,000 for a small company, $74,000 for a medium company, and $700,000+ for a large enterprise. The average time it takes a business to recover from disaster is 18.5 hours, and 43% of companies never totally recover.

These losses are exponentially increased if your company is expected to adhere to federal regulations like HIPPA or PCI. Many businesses never recover from these losses caused by downtime; in fact 70% of businesses fail within 3 years of a disaster.

Some of the most common causes of disasters that cause downtime are hardware failure, human error, software failure, updates, or natural disasters.

While there are many options to assist with prevention of data loss and downtime events one of the most comprehensive is Datto®. This is a product that protects essential business data for tens of thousands of the world’s fastest growing companies, that can deliver uninterrupted access to data on site, in transit, and in the cloud. This offers one of the most powerful and flexible disaster recovery plans for small businesses and larger enterprises with physical or virtual servers. With secure solutions like Datto®, if disaster strikes, your entire infrastructure is secured, empowering you to continue your business operations without losing any data, incurring any damage, or experiencing any downtime.

Instances of companies being infected with malicious software and viruses are on the rise. Currently businesses the world over lose billions every year due to these threats. In today’s technology environment it’s become easier for cyber criminals to gain access to your company’s computer systems. Here are a few simple steps you can share with your team to decrease the chances that it will happen to your company.

  • Always check the email address in the header of the email prior to opening it. If it looks suspicious don’t open it.
  • Check emails for obvious spelling and grammar mistakes. Most legitimate companies go to great lengths to ensure their email communication is free of spelling and grammar mistakes.
  • Beware of any emails that have urgent language such as “Unauthorized Account Login” or “Your Account Has Been Suspended.” These are commonly used by scammers to elevate your emotions and cause you to react without fully thinking.
  • Hover your mouse over any links in the email without clicking it to verify it is sending you to your desired location. If the website looks suspicious don’t click the link.
  • Most importantly NEVER give any personal information over email. Legitimate companies will never request that you send your username or password through an email.