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Business Continuity Checklist

WHAT TO ASK EVERY BACKUP AND DISASTER RECOVERY VENDOR.
How do you choose the right BDR vendor?
Here are ten questions to get you started.

  1. Do you provide a hybrid cloud backup solution?

A hybrid cloud backup solution is optimal to achieve intelligent business continuity, as  it encapuslates the best of the private and public models to form a feature rich, highly  efficient, and affordable system

2. Can you provide my client instant local virtualization?

Downtime costs you and your client money. Being down for hours is simply unacceptable.  Current BDR solutionsshould allow you to have servers booting instantly locally so that  client services can be restored and back in the right place in a matter of minutes.

3. Can you provide proof of backup?

What proof do you have of successful data backup? Your BDR vendor should be able  to provide screenshot verification.

4. Do you virtualize off-site?

It’s imperative to offer your clients the peace of mind that their critical business  infrastructure can be brought online quickly in the cloud. This allows continuous uptime.

5. Do you deliver an off-site sync method that  manages bandwidth?

It’s critical that a BDR solution be able to prioritize if data is local or off-site, thus  managing bandwidth to provide greater flexibility, increased reliability. and higher  transfer speeds of your off-site backups.

6. Do you have multiple data centers, in geographically  diverse locations?

This is important for three reasons. First, it ensures that even if data is removed locally,  there is a secure copy off-site that can be restored. Second, it saves money because  your local device capacity does not have to cover your entire backup repository. And third,  in case of a regionalized disaster, at least one data center location must not be affected.

7. Do you offer flexible contracts and upgrade policies?

Constant change is a fact of life in IT. It’s critical to select a vendor whose goal is to  help its Partners succeed, by offering flexible contracts and upgrade policies. Also, in  the unfortunate event that a client is lost, it’s important you are not on the hook for their  BDR contract.

8. Do you provide US based technical support?

If you’re in the middle of a backup or disaster crisis, you need the best technical and  customer support available, at the time it’s required.

9. Do you focus exclusively on the Channel?

Choose a partner that is 100% committed to your success, and only succeeds when its  partners succeed.

10. Do you offer Intelligent Business Continuity?

Only an intelligent business continuity solution takes BDR to the next level, to mitigate  risk and keep your clients’ systems running in the event of a technical or natural  disaster.”

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